Two things. 1) Why did the NCAA take this long? 2) Why have an appeal process? If they want to set a standard of 30%, then either you're within the standard or not, and be done with it. A great waste of time for Ott (and any one else who cared, which did not include those at the NCAA).
Yea 5he appeal process seems like a waste of time. I would assume you would give all of your info the first time around so why would they change their minds.