I have spent literally hours trying to get them to listen to reason and reward their loyal customers. Talked to a different person every time and got a different quote every time. Finally I called the Loyalty Dept. and told them I and my son have had Mediacom for five years and my brother who moved from Seattle has had Mediacom for three years, and I was having difficulty understanding how new customers can get all three services for $99 plus taxes and all the other little gems they pile on, and those you have had Mediacom for years have an increase every year or two, and have to pay an enormous fee to cancel even after returning all the equipment before the due date for such a project.....
I am trapped by my Walnut trees to the South of my property and cannot get Direct TV or Dish. I have heard that Comcast, which has almost the same reputation as Mediacom is coming to DM. I hope they do so I can try them for a year, cancel if I choose and go back to Mediacom as a new customer. If one could do without Mediacom in the Summer, after so many months you will be considered a new customer and get the new rates.....