I have had the same problem. I contacted the BTN and their tech dept. put me through a whole bunch of steps, but none of them worked. I finally did get lucky and it worked one time, but I tried it again, just to make sure the problem had been resolved, and it froze up again and continues to do so. The tech person admitted they finally didn't know what the problem was, but claimed it worked on their end. As a last resort, they asked me if I had tried any other videos and I hadn't at that time, but later went back and started some of the volleyball videos, and they seemed to work fine. I wonder if it has something to do with that particular tape, maybe?? As I said, the volleyball videos didn't appear to have any problems, although I will admit, I didn't play them all the way through. I did, however, fast forward them quite a ways through and they still appeared to work.
