Media relations 101: Have your ducks in a row

DesMoinesHawki

Well-Known Member
After listening to the press conference, local media, national media, and reviewing the threads on this board, I think it is pretty clear Iowa dropped the ball on its handling of this situation.

Speaking from my personal work experience, having worked both sides of media relations as a reporter and now in communications for a Fortune 100 company, image is everything and right now, Iowa is butchering its football reputation.

By not having Ferentz, Barta, and possibly Doyle in attendance, Iowa is sending the wrong message. Simply by not being there left the door wide open for scrutiny.

In media relations/public relations, you simply can't do that, especially in today's world where social media rules.

To learn that Kirk was on a recruiting trip and Barta was at a golf outing give the appearance alone they don't think the issue is serious enough to address in person. By making the decision to hold a press conference in the first place, the university should have had Kirk and Gary on the first planes back to Iowa City.

The media does not come to a press conference called by Donald Trump Inc., to listen to the Season 2 winner of The Apprentice.

The topic centers around the training regimen of the football program. Who leads the football program? Kirk Ferentz. Who heads the training program at Iowa? Chris Doyle.

Sending the director of football operations (who?), as well as a player's father, as two of your three talking heads was a bad PR move. Very bad move.

What Iowa did is turn a story that could have been squashed today into an ongoing storyline that will do more harm than good.

In PR image is everything. Everything! You don't want to leave yourself open for scrutiny. You address the questions up front, and more important, you make sure you have the right person(s) delivering the message.

Iowa failed to do that, and in return, left the door wide open.
 


Great post - DesMoinesHawki!

Iowa's handling of this situation should be used as an example in PR seminars as to what NOT to do.
 


The shame of this whole thing is that the Iowa football program looks bad not for what they actually did in terms of how they treated their players, which in the final analysis will be that they showed great concern for them, but instead for their media incompetence.
 


Or obstinance.

As I said somewhere else, you make the Doc's available and you release a statement saying the training staff is working hard to figure out what could have contributed to this event and a press conference will be announced when information is available. Then you make a comment about the primary concern being about the young men in the hospital.

I bet this was the intention, but somebody thought someone from the football program should be there. Bad move.
 
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PR has been a nightmare for the Iowa AD for a long time. Last fall Barta referred to Iowa fans in a negative way(cant recall the exact word he used)prior to their drinking "crackdown" during the first couple home games.

anyone who has ever ran a business knows you dont insult your customers.

the drug press conference was also a joke. They should have been honest and said, "we have young people in our program who make bad choices on occasion. The ones who are first time offenders under our program have their problems handled internally. That is not anyone elses business for a number of reasons, including confidentiality laws. We are improving our program and policy going forward."

end of story. Instead they admit people got around their testing program and want everyone to believe that only one player was using drugs. And Im not trying to suggest their was/is a big drug problem on the team. The reality is if you take any 100 college kids, chances are a small percentage of them are experimenting with stuff youd wish they werent.

dont pee on my head and tell me its raining.
 










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